Nassau Cruises FAQ

Frequentlty Asked Questions

Where will we be docking?

All cruise ships arriving in Nassau Bahamas will be docking in Downtown Nassau at Prince George Wharf, located close to shopping and area hotels. The building acting as a buffer between the cruise ships and the city of Nassau is known as the Festival Place Welcome Center.

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What is the Festival Place Welcome Center?

The Festival Place Welcome Center also has a desk providing general information on The Islands of The Bahamas and information, full-service Post Office for regular and registered mail, high speed delivery and the sale of Bahamian stamps; a communications center which offers, pay phones, phone cards, Internet kiosks/WiFi, operator service, fax service and telegrams; transportation information for scooter rental, taxi and ferry boat operations; and hair braiding station.All cruise ship guests arriving to Nassau Bahamas will go through this building before entering the city of Nassau.

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Where can I find a taxi?

Taxi's are available right outside the Festival Place. They are minivans and can hold more than up to 12 people per van. Taxi rates are negotiable depending on the amount of people in the group and where you are going. Here are the general rates:

  • Downtown-Atlantis, Paradise Island, Paradise Island Ferry Terminal: $4.00 per person
  • Downtown-Cable Beach: $12 for 2 passengers
  • Downtown-South Ocean: $33 for 2 passengers
  • Downtown-Lyford Cay: $30 for 2 passengers
  • Downtown-Nassau International Airport: $22 for 2 passengers
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Where is the Paradise Island Ferry Terminal?

The Paradise Island Ferry Terminal is located between the two bridges at the entrance to Paradise Island. Some of our activities depart from there. Cruise ship guests will have to take a taxi to the Ferry Terminal. The cruise ship dock and the Ferry Terminal are about 5 - 10 minutes away depending on traffic.

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Where is Prince George's Wharf?

Prince George's Wharf is located directly adjacent to the where the cruise ships dock. You must exit the Festival Place Welcome Center and make a right and head down to Woodes Rogers Walk. You will pass the horse drawn carriages and the scooter rental kiosk. If you keep walking the Wharf will appear on your right hand side. Many activity boats leave from the Wharf as well as the water taxi's to Paradise Island. Across from the Wharf you'll find a Starbucks and a Senor Frogs

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I'm being picked up outside the cruise ship terminal, where should I wait?

All you have to is exit the Festival Place Welcome Center, make a left and walk until you see a green iron fence. Once at the fence, walk along the fence until you reach a very large water fountain. This is where you will wait for your activity bus. The buses or minivans will drive up to the fountain and pick up their guests.

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What if I get lost?

If you get lost or are not sure where you need to go, you can head to the information desk at the Festival Place Welcome center and ask the help desk representative for directions. Also, you can use the local contact number listed on your confirmation in order to receive assistance.

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My cruise ship is not arriving on time, what should I do?

Although it is rare, this does happen from time to time. If your cruise ship is late, we will try to accommodate you as best we can. Contact us using the information on your final confirmation, so we can try to adjust your reservation to fit your schedule. If it is not possible and you end up missing your activity, you will not be penalized for missing the excursion.

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How long will it take to exit my cruise ship?

This will vary depending on which cruise line you'll be arriving on. A good rule of thumb is 30 - 45 minutes. We recommend that you're waiting to disembark as early as possible. Every visitor will have to go through a security screening before exiting the cruise ship and this can delay your exit. Please take this into account when planning your activities.

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