Freeport Cruises FAQ

All cruise ships arriving in Freeport Bahamas will be docking at the Lucayan Harbour, located on the West side of Grand Bahama Island (Freeport). The Lucayan Harbour is NOT located near any hotels or close to any activity departure points. All guests arriving on a cruise ship will most likely be headed to Port Lucaya, the center of tourist activity in Freeport Bahamas

Port Lucaya is the central location for most of the major resorts and departure areas for most activities in Freeport. Most cruise ship visitors will be heading to Port Lucaya once they disembark from their cruise ship.Port Lucaya is about 25 minutes away from the Port of Freeport cruise ship terminal.This is also the location for the Port Lucaya Marina a major departure area for watersports and fishing charters.

Taxi's are available right outside the cruise ship terminal. They are minivans and can hold more than up to 12 people per van. Taxi rates are negotiable depending on the amount of people in the group and where you are going. Here are the general rates for 2 passengers:

• Harbour-Royal Oasis Golf Resort & Casino: $16.00
• Harbour-Xanadu Beach Hotel: $17 for 2 passengers
• Harbour-Port Lucaya, Port Lucaya Marina & Marketplace: $24 for 2 passengers
• Harbour-Taino Beach Resort/The Ritz: $24 for 2 passengers
• Harbour-Viva Fortuna Beach: $29 for 2 passengers

The Lucayan Harbour is privately owned and have certain rules in place allowing only taxi cabs to enter the customer pick up location. This prevents activity buses from picking up guests directly. There are only a select few rare occasions where exceptions are made.

If you get lost or are not sure where you need to go, you can head to the information desk at the Festival Place Welcome center and ask the help desk representative for directions. Also, you can use the local contact number listed on your confirmation in order to receive assistance.

Although it is rare, this does happen from time to time. If your cruise ship is late, we will try to accommodate you as best we can. Contact us using the information on your final confirmation, so we can try to adjust your reservation to fit your schedule. If it is not possible and you end up missing your activity, you will not be penalized for missing the excursion.

This will vary depending on which cruise line you'll be arriving on. A good rule of thumb is 30 - 45 minutes. We recommend that you're waiting to disembark as early as possible. Every visitor will have to go through a security screening before exiting the cruise ship and this can delay your exit. Please take this into account when planning your activities.